Taking Down Fraud Sites is Whac-a-Mole — Krebs on Security
Most of the top card fraud shops have redesigned their business models around creating a smoother customer experience. Gone are the days when a serious card shop could ignore customer complaints and still do a brisk and loyal business. It’s all about reputation. Creating a positive customer experience is the key to the way these guys establish legitimacy and loyalty among customers. But interfere with that customer experience — and seller reputation — enough, and that business may very well die on the vine.
Criminals care about user experience.